Introduction
Welcome to HSI Fitness. By purchasing one of our subscription packages, you agree to comply with and be bound by the following terms and conditions. These terms govern your access to and use of our services, including tailored workout and meal plans, coaching support, and any related resources provided as part of your subscription.
​
Acceptance
By proceeding with payment and using our services, you confirm that you have read, understood, and agreed to these terms and conditions. This agreement is legally binding upon acceptance.
​
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with this agreement will be subject to the exclusive jurisdiction of the courts of England and Wales.
​
Data Protection and Privacy
We take the protection of your personal data seriously and comply with GDPR regulations. Personal information collected during your subscription, such as name, contact details, and progress data, will only be used to provide services. Your data will not be shared with any third parties without your consent unless required by law.
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with this agreement will be subject to the exclusive jurisdiction of the courts of England and Wales.
​
Services
HSI Fitness provides online health coaching services, including but not limited to:

• Tailored workout and meal plans

• Check-ins and regular communication (based on the subscription package)

• Progress tracking and habit-setting tools

• Support and access to discounted workout guides

The services vary depending on the subscription package you select (Bronze, Silver, or Gold).
​
Everfit and Zoom
Everfit is the platform where 1:1 coaching services are provided. Through Everfit, you will receive tailored workout and meal plans, progress tracking, and regular communication with your coach. Any calls for consultations, in-depth check-ins or meetings will be held via Zoom.
​
Payment

• Bronze and Silver Packages: Payment must be made upfront in full at the time of subscription.

• Gold Package: Payment is made in two installments. The first payment is required at the time of subscription. The second payment will be automatically processed six months later.

• Offering alternative payment options is at the discretion of HSI ​

​
Client Responsibility
Clients are responsible for providing accurate information during the initial assessment process. Regular communication and updates on progress are essential to ensure that coaching services remain effective. Failure to maintain communication or provide truthful information may affect the quality of the service.
​
Delivery

• Tailored plans will be delivered via email every month.

• The first plan will be delivered within 1 to 3 business days of the selected joining date.

​​
Risk and Insurance
You acknowledge that I am not a doctor or licensed medical professional. You agree to continue with any plans at your own risk. HSI Fitness does not take responsibility for any risks, injuries, or harm caused to you as a result of following the plans or advice provided.
​
Force Majeure
HSI Fitness is not liable for any delays or failure to deliver services due to circumstances beyond our control, including but not limited to technical issues, natural disasters, illness, or other unforeseen events.
​
Warranties and Guarantees
HSI Fitness does not provide any warranties or guarantees regarding specific results or outcomes from the services provided. Fitness and health results vary depending on individual circumstances and commitment.
​
Complaints
If you wish to make a complaint, please email info@hsifitness.com with the subject line "Complaint". We aim to respond to all complaints within 5 business days.
​
Liability
HSI Fitness and its representatives shall not be held liable for any damages, losses, or injuries arising from the use of our services. This includes but is not limited to physical injury, illness, or the inability to achieve desired results.
​
Withdrawal and Refunds
There are no refunds once the initial plans have been sent out. This policy applies regardless of whether you choose to withdraw from the subscription at any point. In order to withdraw from your subscription, please email info@hsifitness.com with the subject line "Withdrawal". We aim to repsond to all complaints within 5 business days.
​
Termination of Services
HSI Fitness reserves the right to terminate services immediately if you violate any terms of this agreement, such as sharing plans or other proprietary content. Clients may also request to terminate their subscription, but no refunds will be issued for unused portions of the service.
There are no refunds once the initial plans have been sent out. This policy applies regardless of whether you choose to withdraw from the subscription at any point.
​
Rules of Conduct

• Clients must not share their personalized plans or any other resources provided throughout the subscription with others.

• Any breach of this rule may result in immediate termination of the subscription without refund.

​
User Restrictions
The subscription services are intended for the use of the individual whose details are provided at the time of subscription. Access to services and resources is restricted to that individual only.
​
Modification of Terms
HSI Fitness reserves the right to update or modify these terms and conditions at any time. Clients will be notified of any significant changes via email. Continued use of the service after modifications have been made constitutes acceptance of the updated terms.
​
Contact Information
If you have any questions or concerns regarding these terms, please contact us at: Email: info@hsifitness.com
​
By proceeding with your subscription payment, you agree to abide by these terms and conditions.